Frontline Employees’ Job Satisfaction in Microfinance Institutions: Scale Development and Validation
Studies that measure frontline employee job satisfaction in microfinance institutions (MFIs) are still scarce. The present study fills this gap and develops a measurement scale for MFIs’ frontline employees. Data were collected from 226 and 419 frontline employees from 50 and 53 MFIs in the Democrat...
Guardado en:
| Publicado en: | URI:https://journals.openedition.org/fcs, |
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| Autores principales: | , , , |
| Formato: | Article ou chapitre numérique |
| Lenguaje: | Anglais |
| Publicado: |
Finance Contrôle Stratégie
2023
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| Materias: | |
| Acceso en línea: | Accès Université d'Orléans et IFPM Accès Université d'Orléans et IFPM |