Frontline Employees’ Job Satisfaction in Microfinance Institutions: Scale Development and Validation
Studies that measure frontline employee job satisfaction in microfinance institutions (MFIs) are still scarce. The present study fills this gap and develops a measurement scale for MFIs’ frontline employees. Data were collected from 226 and 419 frontline employees from 50 and 53 MFIs in the Democrat...
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| Vydáno v: | URI:https://journals.openedition.org/fcs, |
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| Hlavní autoři: | , , , |
| Médium: | Article ou chapitre numérique |
| Jazyk: | Anglais |
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Finance Contrôle Stratégie
2023
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| Témata: | |
| On-line přístup: | Accès Université d'Orléans et IFPM Accès Université d'Orléans et IFPM |