Frontline Employees’ Job Satisfaction in Microfinance Institutions: Scale Development and Validation

Studies that measure frontline employee job satisfaction in microfinance institutions (MFIs) are still scarce. The present study fills this gap and develops a measurement scale for MFIs’ frontline employees. Data were collected from 226 and 419 frontline employees from 50 and 53 MFIs in the Democrat...

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Chi tiết về thư mục
Xuất bản năm:URI:https://journals.openedition.org/fcs,
Những tác giả chính: Kanyurhi, Eddy Balemba, Akonkwa, Deogratias Bugandwa Mungu, Cubaka, Patrick Murhula, Mbonekube, Willem Bitakuya
Định dạng: Article ou chapitre numérique
Ngôn ngữ:Anglais
Được phát hành: Finance Contrôle Stratégie 2023
Những chủ đề:
Truy cập trực tuyến:Accès Université d'Orléans et IFPM
Accès Université d'Orléans et IFPM

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