Valeur perçue des services de santé et attitude des patients dans les hôpitaux publics de la ville de Kara

The aim of this paper is to show the influence of the perceived value of health services on the attitude of patients. Through a qualitative study with semi-structured interviews at first, we verified the relevance of our research variables. Then we did a quantitative study through exploration on 93...

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Autors principals: Ounimbordja, Magrebe, Awoki Tanko, Tankpe, Sall Fatou, Diop
Format: Article ou chapitre numérique
Idioma:Français
Publicat: 2025
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Accés en línia:Accès Université d'Orléans et IFPM
Accès Université d'Orléans et IFPM
Descripció
Sumari:The aim of this paper is to show the influence of the perceived value of health services on the attitude of patients. Through a qualitative study with semi-structured interviews at first, we verified the relevance of our research variables. Then we did a quantitative study through exploration on 93 people. It allowed us to verify the reliability of our measurement scales which have been identified in the literature. Finally, the confirmatory study on 188 people allowed us to test our research hypotheses. The results of our research show that the perceived value of health services has a positive and significant influence on the attitude of patients through its dimensions: efficiency value, aesthetic value, self-satisfaction value and acquisition value.