Le rôle des acteurs-frontières dans le développement de la confiance résiliente et réflexive : le cas de la santé

This article investigates the role played by boundary spanners in the development of resilient and reflective trust within communities. Based on a multi-case study in French communities aiming to develop users’ innovations in Health care system, this research highlights the central role of boundary...

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Detaylı Bibliyografya
Asıl Yazarlar: Mérindol, Valérie, Le Chaffotec, Alexandra, Goglio, Karine, Crespin-Mazet, Florence
Materyal Türü: Article ou chapitre numérique
Dil:Français
Baskı/Yayın Bilgisi: 2025
Konular:
Online Erişim:Accès Université d'Orléans et IFPM
Accès Université d'Orléans et IFPM
Diğer Bilgiler
Özet:This article investigates the role played by boundary spanners in the development of resilient and reflective trust within communities. Based on a multi-case study in French communities aiming to develop users’ innovations in Health care system, this research highlights the central role of boundary spanners to produce resilient and reflexive trust. Boundary spanners support the main sources of this trust: they support new interactions, convey values of openness and reciprocity and finally constantly seek to preserve and align personal calculations and interests. This research finally shows how their intervention to develop resilient and reflective trust evolves according to the phases of community development. Central to the emergence and development of communities, this role gradually fades in the maturation phase when the collective dynamic is well established.JEL Codes: I15, O30, O36