Mastering Customer Success : Discover tactics to decrease churn and expand revenue
Explore strategies, methods, critical skills that top CSMs exhibit in delivering well-designed, proactive customer success services, fostering lasting customer relationships and sowing the seeds for advocacyKey FeaturesMaster the art of driving measurable customer value, a cornerstone of business su...
Enregistré dans:
| Auteurs principaux: | , |
|---|---|
| Autres auteurs: | |
| Format: | Livre numérique |
| Langue: | Anglais |
| Publié: |
Birmingham :
Packt Publishing
2024.
Paris : Cyberlibris |
| Accès en ligne: | Accès Université d'Orléans et IFPM |
| Note: |
Couverture. https://static2.cyberlibris.com/books_upload/136pix/9781835466773.jpg Cyberlibris (ScholarVox) corpus Informatique |
| Autres localisations: | Voir dans le Sudoc |
| Edition sous un autre format: | • Mastering Customer Success, Discover tactics to decrease churn and expand revenue, Jeff Mar, Peter Armaly, [Foreword by Mark Stouse], Birmingham, Packt Publishing, 2024, 1 vol. (171 p.), 978-18-3546-903-3 |