Right to Reply: Using Patient Complaints and Testimonials to Improve Performance in the NHS
Within the British National Health Service (NHS), a number of different methods are currently in place which actively encourage patients to judge the provision of health by sharing their experiences of care and treatment, completing surveys, etc. Testimonials are also a way of evaluating the provisi...
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| Τόπος έκδοσης: | URI:https://journals.openedition.org/rfcb, |
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| Κύριος συγγραφέας: | |
| Μορφή: | Article ou chapitre numérique |
| Γλώσσα: | Anglais |
| Έκδοση: |
Revue française de civilisation britannique
2019
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| Θέματα: | |
| Διαθέσιμο Online: | Accès Université d'Orléans et IFPM Accès Université d'Orléans et IFPM |