Comparative analysis of corporate communication management between companies and institutions: the Galician case

The study of communication as a professional activity is often conducted in the context of large organizations with multiple resources, mainly in companies. This investigation contradicts this trend and compares communication departments of public and private organizations, which are located in a ge...

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محفوظ في:
التفاصيل البيبلوغرافية
الحاوية / القاعدة:URI:https://journals.openedition.org/cs,
المؤلفون الرئيسيون: Costa-Sánchez, Carmen, Túñez-López, José Miguel, Míguez-González, María Isabel
التنسيق: Article ou chapitre numérique
اللغة:Anglais
منشور في: Comunicação e sociedade 2021
الموضوعات:
الوصول للمادة أونلاين:Accès Université d'Orléans et IFPM
الوصف
الملخص:The study of communication as a professional activity is often conducted in the context of large organizations with multiple resources, mainly in companies. This investigation contradicts this trend and compares communication departments of public and private organizations, which are located in a geographical area far from Spain’s socio-economic and political centres: the Autonomous Community of Galicia. In Europe, some important works have been carried out on the practice of organizational communication (Zerfass, Verhoeven, Moreno, Tench & Vercic, 2020), as well as in Spain (Dircom, 2015), which have become relevant references to the knowledge of trends applied to communication management. Even so, analysis that focuses on small-scale organizations or those away from decision-making centres are scarce. This research aims to fill this gap by focusing on organizations with different profiles and dimensions, based in the Autonomous Community of Galicia. The applied methodology, of a quantitative character, consisted mainly on surveys of communication officers from Galician public and private organizations. The results obtained showed that the public sector is the one that most communicates as a strategy and this is a conclusion capable of raising interest for future works.