La création de valeur en stratégie

Structured reporting tools and continuous improvement practicesThis article aims at providing new insights on the relation between StructuredReporting Tools (SRT) and management practices designed to encourageemployees to improve production processes. In this paper, the authors use aprincipal-agent...

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Bibliographische Detailangaben
1. Verfasser: Reynaud, Emmanuelle
Format: Article ou chapitre numérique
Sprache:Français
Veröffentlicht: 2009
Online Zugang:Accès Université d'Orléans et IFPM
Beschreibung
Zusammenfassung:Structured reporting tools and continuous improvement practicesThis article aims at providing new insights on the relation between StructuredReporting Tools (SRT) and management practices designed to encourageemployees to improve production processes. In this paper, the authors use aprincipal-agent model with moral hazard. They consider a situation whereinformation on the efforts made by operators can be observable or not by themanager based on its decision regarding the installation of a SRT. They showthat this installation is all the more profitable where the efficiency of routineefforts is high relative to the efficiency of non-routine efforts. They also showthat the effect of productivity on the installation of a SRT is ambiguous.