Au cœur du renouveau administratif : l'engagement institutionnel quelques enseignements empiriques tirés de l'expérience québecoise
At the Heart of Administrative Renewal : Institutional Commitment. A few Empirical Lessons Drawn from the Quebec Experience The authors set out the main lines of the administrative reform introduced over a decade ago in Quebec. They begin by situating it in relation to important reforms brought...
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| Autors principals: | , , |
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| Format: | Article ou chapitre numérique |
| Idioma: | Français |
| Publicat: |
2005
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| Accés en línia: | Accès Université d'Orléans et IFPM Accès Université d'Orléans et IFPM |
| Sumari: | At the Heart of Administrative Renewal : Institutional Commitment.
A few Empirical Lessons Drawn from the Quebec Experience
The authors set out the main lines of the administrative reform introduced over a
decade ago in Quebec. They begin by situating it in relation to important reforms brought
in at the same time in other Canadian provinces, Alberta and Ontario. They then present
the main transformation in the Quebec public sector, the contracting of public
management. Since 1995, state institutions have had the possibility of taking engagements, in the form of “declarations of services to citizens”, of “strategic and operational
management plans”, “performance and imputability agreements”, and “management
agreements”. The authors begin by detailing the advantages and disadvantages of this
new rationale based on results. On the positive side, there has been improvement in terms
of strategic efficiency, sensitivity to performance, articulation between objectives and
means, and collaboration or dialogue between the various managers. On the negative
side, the authors say the reform has brought about an increase in administrative
formalities and that as a general rule, some actors complain that the process of
understanding and appropriating all that is involved is difficult and time-consuming, as
is putting into practice the various management methods and tools. |
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