La conduite du changement par les TIC
Leading change through ICT — The Example of the Tax Administration The major modernisation programmes in tax administration confer an ever greater role on new technologies. Made necessary by the context, the technological solution is unlike the traditional legal instrument, and will supplement ra...
Αποθηκεύτηκε σε:
| Κύριος συγγραφέας: | |
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| Μορφή: | Article ou chapitre numérique |
| Γλώσσα: | Français |
| Έκδοση: |
2004
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| Διαθέσιμο Online: | Accès Université d'Orléans et IFPM Accès Université d'Orléans et IFPM |
| Περίληψη: | Leading change through ICT — The Example of the Tax Administration
The major modernisation programmes in tax administration confer an ever greater
role on new technologies. Made necessary by the context, the technological solution is
unlike the traditional legal instrument, and will supplement rationales of action different
from previous organisational rationales. ICTs thus speed up change but do not
immediately bring about organisational transformation, as shown by the evolution in the
métiers of agents. Thus the cultural and structural repercussions of ICTs cannot be
isolated from the dynamics of change they are part of. |
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