Le management de l’action complexe : contrôler ou explorer ?
Two organizational paradigms have emerged and are historically competing: the organization as an information processor, coherent with the identification of management as a control function, and organization as a system of collective action, coherent with the Identification of management as a heurist...
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| Format: | Article ou chapitre numérique |
| Jezik: | Français |
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2025
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| Online dostop: | Accès Université d'Orléans et IFPM Accès Université d'Orléans et IFPM |
| Izvleček: | Two organizational paradigms have emerged and are historically competing: the organization as an information processor, coherent with the identification of management as a control function, and organization as a system of collective action, coherent with the Identification of management as a heuristic support function: the methodological support of the reflexive inquiries conducted by operational teams on their own activity. The concept of rational representation, representation of action (Taylorism) or representation of thought about action (cognitivism, Herbert Simon) is at the heart of the first paradigm. At the heart of the second paradigm is the concept of inquiry, stemming from the pragmatist philosophy and developed in the business world by the Quality management movement. It emphasizes two methodological rules: any organizational improvement is experimental and there is no substitute for the direct experience of activity. These two rules are intended to take into account the complexity and variability of situated action. |
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