L'adéquation entre offre et besoins

A supply strategy corresponds to choices taken for end-user services. Usually these are developed by targeting publics and require a lot of formalizing because of the interdependency of numerous levels of reflection. They are presented here not as stages to be followed but more as decisions to be ta...

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Hlavní autoři: Muet, Florence, Allegre, Martine, de Lépinay, Jean-Yves, Chomel-Isaac, Sandrine, Singh, Rajesh
Médium: Article ou chapitre numérique
Jazyk:Français
Vydáno: 2008
On-line přístup:Accès Université d'Orléans et IFPM
Accès Université d'Orléans et IFPM
Popis
Shrnutí:A supply strategy corresponds to choices taken for end-user services. Usually these are developed by targeting publics and require a lot of formalizing because of the interdependency of numerous levels of reflection. They are presented here not as stages to be followed but more as decisions to be taken collectively. Additional contributions follow, including one on the Scandinavian concept of "relational marketing".