Automatisation des services
Indeed, new automated technologies have proved to be useful for the commercialisation of mass services. However, service companies are not so satisfied with the way automated services are currently used by consumers. The main origin for this gap is a sort of internal mismatch which has existed tradi...
Gardado en:
| Autor Principal: | |
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| Formato: | Article ou chapitre numérique |
| Idioma: | Français |
| Publicado: |
1998
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| Acceso en liña: | Accès Université d'Orléans et IFPM Accès Université d'Orléans et IFPM |