Emotional engineering : service development
In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on e...
Uloženo v:
| Další autoři: | |
|---|---|
| Médium: | Livre numérique |
| Jazyk: | Anglais |
| Vydáno: |
London :
Springer London : Springer e-books
[20..].
Cham : Springer Nature |
| On-line přístup: | Accès sur la plateforme de l'éditeur Accès sur la plateforme Istex Accès Université d'Orléans Accès INSA CVL |
| Poznámka: |
Archives Springer e-books (Licence nationale) Archives Springer e-books (Licence nationale) |
| Autres localisations: | Voir dans le Sudoc |
| Edition sous un autre format: | • Emotional Engineering, Texte imprimé, 9781849964227 |
Obsah:
- 1. Emotion: A Gateway to Wisdom Engineering 2. Shoji: A Communication Terminal for Sending and Receiving Ambient Information 3. A Mixed Reality-based Emotional Interactions and Communications for Manufacturing Skills Training 4. Exploitation of Designers and Customers Skills and Creativity in Product Design and Engineering 5. A Study on the Relationships between Drivers Emotion and HUD Image Designs 6. Emotional Design in the Virtual Environment 7. Emotional Robot Competence and its Use in Robot Behavior Control 8. Shape Design and Modeling with 1/F Fluctuation Characteristics 9. Human-Entrained Embodied Interaction and Communication Technology 10. Personal Cognitive Characteristics in Affordance Perception: Case Study in a Lobby 11. Emotion-Oriented Human Computer Interaction 12. BROAFERENCE-A Prototype of an Emotion based TV Quality Rating System 13. 3D Shape Evaluation Properties in Real Space and Virtual Space 14. Affective Driving 15. Approximate Multi-Objective Optimization of Medical Foot Support 16. Kansei Quality in Product Design 17. Emotion in Engineering Design Teams 18. Measurement of Wakuwaku Feeling of Interactive Systems Using Biological Signals 19. Footwear Fitting Design 20. Psychological Teamology, Emotional Engineering and the Myers-Briggs Type Indicator (MBTI) 21. Designing of Emotional and Creative Motion