Critical Review: A Review of the Studies About the Usage of Social Media During the Covid-19 Pandemic

Since the coronavirus disease (covid-19) was declared a public health emergency of international concern by the World Health Organization in January 2020, it has led to the loss of millions of human lives and a global economic recession. Recently, there has been a recognized need for effective healt...

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Publicado en:URI:https://journals.openedition.org/cs,
Autores principales: Cheng, Cheng, Espanha, Rita
Formato: Article ou chapitre numérique
Lenguaje:Anglais
Publicado: Comunicação e sociedade 2022
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Acceso en línea:Accès Université d'Orléans et IFPM
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spelling openedition-oai:revues.org:cs_6129 en https://journals.openedition.org/cs/6129 2022-04-27T02:00:00Z info:eu-repo/semantics/openAccess article info:eu-repo/semantics/article urn:handle:20.500.13089/eyq9 https://creativecommons.org/licenses/by-nc/4.0/ Critical Review: A Review of the Studies About the Usage of Social Media During the Covid-19 Pandemic Comunicação e sociedade Centro de estudos de comunicação e sociedade info:eu-repo/semantics/reference/issn/2183-3575 info:eu-repo/semantics/reference/issn/1645-2089 URI:https://journals.openedition.org/cs Cheng, Cheng Espanha, Rita covid-19 utilização de media sociais comunicação de risco em saúde covid-19 social media use risk health communication Since the coronavirus disease (covid-19) was declared a public health emergency of international concern by the World Health Organization in January 2020, it has led to the loss of millions of human lives and a global economic recession. Recently, there has been a recognized need for effective health communication via social media to deliver accurate information and promote pertinent behavioral change. Thus, this study provides a systematic review to explore what has been done, what conflicts exist, and what knowledge gap remains in terms of social media use during the covid-19 wave, indicating relevant communication strategies. This research is based on 76 relevant papers taken from searches on the Web of Science and Google Scholar. The analysis revealed that much of the literature confirms the positive effect of social media on information propagation and promotion of precautions in the control of covid-19. The spreading of rumors, especially about government performance, in social media is clearly of increasing concern. Currently, heated debate continues about the association between exposure to social media and public mental health. Another fiercely debated question is whether rumors are shared more widely than fact-checking information. Up to date, far too little attention has been paid to information disparities and vulnerable groups on social media. Desde que a doença coronavírus (covid-19) foi declarada como uma emergência de saúde pública de interesse internacional pela Organização Mundial da Saúde em janeiro de 2020, levou à perda de milhões de vidas humanas e à recessão económica global. Cada vez mais, é reconhecida a necessidade de uma comunicação em saúde eficaz através dos media online, que possa fornecer informações credíveis e promover mudanças de comportamento relevantes. Assim, este estudo faz uma revisão sistemática da literatura, para compreender quais os conflitos de posição que existem e que lacunas de conhecimento permanecem em termos de uso dos media sociais durante a primeira vaga de covid-19, bem como indicar estratégias de comunicação relevantes. Esta pesquisa recolheu 76 artigos relevantes através de pesquisas na Web of Science e no Google Scholar. A análise revelou que grande parte da literatura veio confirmar o efeito positivo dos media sociais online na propagação de informações e promoção de precauções durante o controlo do covid-19. A propagação de rumores e a intervenção do governo nos media sociais têm aumentado as preocupações dos utilizadores. Atualmente, o debate continua sobre a associação entre a exposição aos media sociais e a saúde mental pública. Outra questão muito debatida é se os rumores são partilhados de forma mais ampla do que as informações verificadas e credíveis. Até agora, muito pouca atenção tem sido dada, nos media sociais, às disparidades e lacunas de informação e também aos grupos vulneráveis.
collection OpenEdition Journal
language Anglais
format Article ou chapitre numérique
building 0/Bibliothèque numérique/
1/Bibliothèque numérique/OpenEdition Journals/
topic covid-19
utilização de media sociais
comunicação de risco em saúde
covid-19
social media use
risk health communication
spellingShingle covid-19
utilização de media sociais
comunicação de risco em saúde
covid-19
social media use
risk health communication
Cheng, Cheng
Espanha, Rita
Critical Review: A Review of the Studies About the Usage of Social Media During the Covid-19 Pandemic
description Since the coronavirus disease (covid-19) was declared a public health emergency of international concern by the World Health Organization in January 2020, it has led to the loss of millions of human lives and a global economic recession. Recently, there has been a recognized need for effective health communication via social media to deliver accurate information and promote pertinent behavioral change. Thus, this study provides a systematic review to explore what has been done, what conflicts exist, and what knowledge gap remains in terms of social media use during the covid-19 wave, indicating relevant communication strategies. This research is based on 76 relevant papers taken from searches on the Web of Science and Google Scholar. The analysis revealed that much of the literature confirms the positive effect of social media on information propagation and promotion of precautions in the control of covid-19. The spreading of rumors, especially about government performance, in social media is clearly of increasing concern. Currently, heated debate continues about the association between exposure to social media and public mental health. Another fiercely debated question is whether rumors are shared more widely than fact-checking information. Up to date, far too little attention has been paid to information disparities and vulnerable groups on social media.
author Cheng, Cheng
Espanha, Rita
author_facet Cheng, Cheng
Espanha, Rita
author_sort Cheng, Cheng
title Critical Review: A Review of the Studies About the Usage of Social Media During the Covid-19 Pandemic
title_short Critical Review: A Review of the Studies About the Usage of Social Media During the Covid-19 Pandemic
title_full Critical Review: A Review of the Studies About the Usage of Social Media During the Covid-19 Pandemic
title_fullStr Critical Review: A Review of the Studies About the Usage of Social Media During the Covid-19 Pandemic
title_full_unstemmed Critical Review: A Review of the Studies About the Usage of Social Media During the Covid-19 Pandemic
title_sort critical review: a review of the studies about the usage of social media during the covid-19 pandemic
publisher Comunicação e sociedade
publishDate 2022
container_title URI:https://journals.openedition.org/cs
url https://ezproxy.univ-orleans.fr/login?url=https://journals.openedition.org/cs/6129
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