Communication and crisis management in Galician companies: study of its evolution in the last two years
This study analysed the communicative approach followed by Galician companies classified as “highly polluting” in crisis situations. Taking as a starting point the Registro Estatal de Emisiones y Fuentes Contaminantes, dependent of the Ministerio de la Transición Ecológica (PRTR Spain), the universe...
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| Julkaisussa: | URI:https://journals.openedition.org/cs, |
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| Päätekijät: | , , |
| Aineistotyyppi: | Article ou chapitre numérique |
| Kieli: | Anglais |
| Julkaistu: |
Comunicação e sociedade
2021
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| Aiheet: | |
| Linkit: | Accès Université d'Orléans et IFPM |
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openedition-oai:revues.org:cs_3166 |
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openedition |
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openedition-oai:revues.org:cs_3166 en https://journals.openedition.org/cs/3166 2021-02-05T01:00:00Z info:eu-repo/semantics/openAccess article info:eu-repo/semantics/article urn:handle:20.500.13089/eynw https://creativecommons.org/licenses/by-nc/4.0/ Communication and crisis management in Galician companies: study of its evolution in the last two years Comunicação e sociedade Centro de estudos de comunicação e sociedade info:eu-repo/semantics/reference/issn/2183-3575 info:eu-repo/semantics/reference/issn/1645-2089 URI:https://journals.openedition.org/cs Fernández-Souto, Ana Belén Vázquez-Gestal, Montse Puentes-Rivera, Iván communication public relations crisis pollution management Dircom comunicação relações públicas crise poluição gestão Dircom This study analysed the communicative approach followed by Galician companies classified as “highly polluting” in crisis situations. Taking as a starting point the Registro Estatal de Emisiones y Fuentes Contaminantes, dependent of the Ministerio de la Transición Ecológica (PRTR Spain), the universe under study has been established and the communicative activity of the 87 companies based in Galicia with the highest polluting emissions index (sum of waste and emissions, data referring to 2016) has been analysed through in-depth interviews. The results are compared with those obtained two years ago, in the first phase of the study, when information was collected from 120 companies (data from 2014). The purpose of the study is to carry out an analysis of crisis management of this companies and thus be able to assess the communication activity in this sector, as well as its evolution in recent years (2014-2016). Este é um estudo no qual se explora a abordagem de comunicação de crise utilizada pelas empresas galegas classificadas como “altamente poluentes”. Tendo como ponto de partida o Registro Estatal de Emisiones y Fuentes Contaminantes do Ministerio de la Transición Ecológica (PRTR Espanha), foi estabelecido o universo de estudo e analisou-se a atividade comunicativa das 87 empresas sediadas na Galiza, que possuem o maior índice de emissões poluentes (soma de resíduos e emissões do ano de 2016), através da realização de entrevistas em profundidade. Os resultados foram comparados com aqueles que foram obtidos no ano de 2014, na primeira fase do estudo, que incluiu a recolha de informações de 120 empresas. O objetivo deste trabalho foi realizar uma análise da gestão de crise destas empresas e, assim, avaliar a atividade comunicativa do setor, bem como a sua evolução nos últimos anos (2014-2016). |
| collection |
OpenEdition Journal |
| language |
Anglais |
| format |
Article ou chapitre numérique |
| building |
0/Bibliothèque numérique/ 1/Bibliothèque numérique/OpenEdition Journals/ |
| topic |
communication public relations crisis pollution management Dircom comunicação relações públicas crise poluição gestão Dircom |
| spellingShingle |
communication public relations crisis pollution management Dircom comunicação relações públicas crise poluição gestão Dircom Fernández-Souto, Ana Belén Vázquez-Gestal, Montse Puentes-Rivera, Iván Communication and crisis management in Galician companies: study of its evolution in the last two years |
| description |
This study analysed the communicative approach followed by Galician companies classified as “highly polluting” in crisis situations. Taking as a starting point the Registro Estatal de Emisiones y Fuentes Contaminantes, dependent of the Ministerio de la Transición Ecológica (PRTR Spain), the universe under study has been established and the communicative activity of the 87 companies based in Galicia with the highest polluting emissions index (sum of waste and emissions, data referring to 2016) has been analysed through in-depth interviews. The results are compared with those obtained two years ago, in the first phase of the study, when information was collected from 120 companies (data from 2014). The purpose of the study is to carry out an analysis of crisis management of this companies and thus be able to assess the communication activity in this sector, as well as its evolution in recent years (2014-2016). |
| author |
Fernández-Souto, Ana Belén Vázquez-Gestal, Montse Puentes-Rivera, Iván |
| author_facet |
Fernández-Souto, Ana Belén Vázquez-Gestal, Montse Puentes-Rivera, Iván |
| author_sort |
Fernández-Souto, Ana Belén |
| title |
Communication and crisis management in Galician companies: study of its evolution in the last two years |
| title_short |
Communication and crisis management in Galician companies: study of its evolution in the last two years |
| title_full |
Communication and crisis management in Galician companies: study of its evolution in the last two years |
| title_fullStr |
Communication and crisis management in Galician companies: study of its evolution in the last two years |
| title_full_unstemmed |
Communication and crisis management in Galician companies: study of its evolution in the last two years |
| title_sort |
communication and crisis management in galician companies: study of its evolution in the last two years |
| publisher |
Comunicação e sociedade |
| publishDate |
2021 |
| container_title |
URI:https://journals.openedition.org/cs |
| url |
https://ezproxy.univ-orleans.fr/login?url=https://journals.openedition.org/cs/3166 |
| _version_ |
1877293728529383424 |