Dangos Staff: Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives

Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives

Civic participation in the digital age has changed the dynamics of the internet, allowing users not only to consume information but also to contribute and collaborate in the creation of content. Online platforms for political participation aim to strengthen the quality of democracy and bridge the ga...

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Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Cyhoeddwyd yn:	URI:https://journals.openedition.org/cs,
Prif Awduron:	Castillero-Ostio, Elizabet, Serna-Ortega, Álvaro, Moreno-Cabanillas, Andrea
Fformat:	Article ou chapitre numérique
Iaith:	Anglais
Cyhoeddwyd:	Comunicação e sociedade 2025
Pynciau:	participação cidadã plataforma digital política participativa liberdade de participação responsabilização citizen participation digital platform participatory politics freedom of participation accountability
Mynediad Ar-lein:	Accès Université d'Orléans et IFPM

id	openedition-oai:revues.org:cs_14014
record_format	openedition
spelling	openedition-oai:revues.org:cs_14014 en https://journals.openedition.org/cs/14014 2025-06-06T02:00:00Z info:eu-repo/semantics/openAccess article info:eu-repo/semantics/article urn:handle:20.500.13089/142mq https://creativecommons.org/licenses/by/4.0/ Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives Comunicação e sociedade Centro de estudos de comunicação e sociedade info:eu-repo/semantics/reference/issn/2183-3575 info:eu-repo/semantics/reference/issn/1645-2089 URI:https://journals.openedition.org/cs Castillero-Ostio, Elizabet Serna-Ortega, Álvaro Moreno-Cabanillas, Andrea participação cidadã plataforma digital política participativa liberdade de participação responsabilização citizen participation digital platform participatory politics freedom of participation accountability Civic participation in the digital age has changed the dynamics of the internet, allowing users not only to consume information but also to contribute and collaborate in the creation of content. Online platforms for political participation aim to strengthen the quality of democracy and bridge the gap between institutions and citizens by facilitating dialogue with political representatives. The overall objective is to understand the dynamics of citizen participation in Spain through the digital platform Osoigo.com. The research adopts a quantitative approach, analysing interactions in order to identify patterns in communication, content, sentiment and the relationship between questions and answers. The scope is exploratory, addressing descriptive, correlative and inferential aspects through the use of data mining techniques and statistical analysis. The sample is purposively selected based on the popularity of the queries. The main findings show the diversity and plurality of the Spanish political landscape reflected on the platform, with gender inequality and a leftist bias among question recipients. The geographical distribution of questions suggests a general balance, with more attention given to public representatives at the national level, with the exception of right-wing politicians, who receive more regional questions. There is no statistically significant relationship between the sentiment of questions and answers, suggesting that politicians do not adapt their emotional tone to citizens but maintain a consistent emotional response pattern. A participação cívica na era digital transformou a dinâmica da internet, permitindo aos utilizadores não apenas consumir informação, mas também contribuir e colaborar na criação de conteúdos. As plataformas digitais online dedicadas a participação política visam fortalecer a qualidade democrática e reduzir a lacuna entre as instituições e os cidadãos, facilitando o diálogo com os representantes políticos. O objetivo geral é compreender a dinâmica da participação cidadã em Espanha através da plataforma digital Osoigo.com. A investigação adota uma abordagem quantitativa, analisando as interações para identificar padrões de comunicação, conteúdo, sentimento e a relação entre perguntas e respostas. O estudo é de caráter exploratório, abordando aspetos descritivos, correlativos e inferenciais por meio de técnicas de extração de dados e análise estatística. A amostra é selecionada intencionalmente com base na popularidade das consultas. As principais conclusões revelam a diversidade e pluralidade do panorama político espanhol refletidas na plataforma, com desigualdades de género e uma tendência de esquerda entre os destinatários das perguntas. A distribuição geográfica das perguntas sugere um equilíbrio geral, com maior atenção voltada para os representantes públicos a nível nacional, exceto no caso dos políticos de direita, que recebem mais perguntas regionais. Não se observa uma relação estatisticamente significativa entre o sentimento das perguntas e das respostas, o que sugere que os políticos não ajustam o tom emocional das suas respostas ao sentimento dos cidadãos, mas mantem um padrão emocional consistente nas suas respostas.
collection	OpenEdition Journal
language	Anglais
format	Article ou chapitre numérique
building	0/Bibliothèque numérique/ 1/Bibliothèque numérique/OpenEdition Journals/
topic	participação cidadã plataforma digital política participativa liberdade de participação responsabilização citizen participation digital platform participatory politics freedom of participation accountability
spellingShingle	participação cidadã plataforma digital política participativa liberdade de participação responsabilização citizen participation digital platform participatory politics freedom of participation accountability Castillero-Ostio, Elizabet Serna-Ortega, Álvaro Moreno-Cabanillas, Andrea Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives
description	Civic participation in the digital age has changed the dynamics of the internet, allowing users not only to consume information but also to contribute and collaborate in the creation of content. Online platforms for political participation aim to strengthen the quality of democracy and bridge the gap between institutions and citizens by facilitating dialogue with political representatives. The overall objective is to understand the dynamics of citizen participation in Spain through the digital platform Osoigo.com. The research adopts a quantitative approach, analysing interactions in order to identify patterns in communication, content, sentiment and the relationship between questions and answers. The scope is exploratory, addressing descriptive, correlative and inferential aspects through the use of data mining techniques and statistical analysis. The sample is purposively selected based on the popularity of the queries. The main findings show the diversity and plurality of the Spanish political landscape reflected on the platform, with gender inequality and a leftist bias among question recipients. The geographical distribution of questions suggests a general balance, with more attention given to public representatives at the national level, with the exception of right-wing politicians, who receive more regional questions. There is no statistically significant relationship between the sentiment of questions and answers, suggesting that politicians do not adapt their emotional tone to citizens but maintain a consistent emotional response pattern.
author	Castillero-Ostio, Elizabet Serna-Ortega, Álvaro Moreno-Cabanillas, Andrea
author_facet	Castillero-Ostio, Elizabet Serna-Ortega, Álvaro Moreno-Cabanillas, Andrea
author_sort	Castillero-Ostio, Elizabet
title	Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives
title_short	Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives
title_full	Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives
title_fullStr	Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives
title_full_unstemmed	Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives
title_sort	digital platforms for participatory politics as a space for dialogue between citizens and public representatives
publisher	Comunicação e sociedade
publishDate	2025
container_title	URI:https://journals.openedition.org/cs
url	https://ezproxy.univ-orleans.fr/login?url=https://journals.openedition.org/cs/14014
_version_	1877292044520521728

Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives

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