El Ghazi, S., & Cherkaoui, M. (2021). Managers’ Emotional intelligence : A pledge of performance or a passing fad ? The case of call centres.
Cita Chicago (17th ed.)El Ghazi, Safae, i Mounia Cherkaoui. Managers’ Emotional Intelligence : A Pledge of Performance or a Passing Fad ? The Case of Call Centres. 2021.
Cita MLA (8th ed.)El Ghazi, Safae, i Mounia Cherkaoui. Managers’ Emotional Intelligence : A Pledge of Performance or a Passing Fad ? The Case of Call Centres. 2021.
Atenció: Aquestes cites poden no estar 100% correctes.