Paulin, M. (2008). La relation client.
Cita Chicago (17th ed.)Paulin, Michèle. La Relation Client. 2008.
Cita MLA (8th ed.)Paulin, Michèle. La Relation Client. 2008.
Atenció: Aquestes cites poden no estar 100% correctes.
Cita APA (7th ed.)