Customer Channeling Arrangements in Market Organization : Competition Dynamics in the Funeral Business in France

The problematic of how supply and demand meet on a particular market is at the core of the economic sociology project, which for several years has produced detailed analyses of how judgments of the quality of products and service providers are constructed prior to the exchange relation. Observati...

Πλήρης περιγραφή

Αποθηκεύτηκε σε:
Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Trompette, Pascale
Μορφή: Article ou chapitre numérique
Γλώσσα:Français
Έκδοση: 2007
Διαθέσιμο Online:Accès Université d'Orléans et IFPM
Accès Université d'Orléans et IFPM
Περιγραφή
Περίληψη:The problematic of how supply and demand meet on a particular market is at the core of the economic sociology project, which for several years has produced detailed analyses of how judgments of the quality of products and service providers are constructed prior to the exchange relation. Observation of how funeral business services come to be purchased and analysis of competition dynamics on local funeral service markets bring to light certain alternative ways of organizing the marketplace encounter. The article describes the devices used to capture this market, particularly the socio-technical arrangements for channeling customers toward a single service provider. It shows the degree to which provider activity, relations among competitors, and the market regulation game in this sector are structured by the production of an economy of customer capture.