Représentations de la RSO, capital marque et comportements des supporters

This article explores the social responsibility of soccer clubs from the point of view of their fans. Based on a survey of 670 fans and a structural equation model, it shows that their representations of social responsibility organized around social inclusion, education, donations, ethics, the envir...

Descrizione completa

Salvato in:
Dettagli Bibliografici
Autori principali: Tanoh, Koutoua Uster, Marsac, Antoine, Lebrun, Anne-Marie
Natura: Article ou chapitre numérique
Lingua:Français
Pubblicazione: 2025
Accesso online:Accès Université d'Orléans et IFPM
Accès Université d'Orléans et IFPM
Descrizione
Riassunto:This article explores the social responsibility of soccer clubs from the point of view of their fans. Based on a survey of 670 fans and a structural equation model, it shows that their representations of social responsibility organized around social inclusion, education, donations, ethics, the environment, and the economy have a positive influence on clubs’ brand equity, the intention to buy tickets and merchandise, brand attachment, and positive word-of-mouth. The authors recommend aligning clubs’ CSR strategies with these expectations for competitive advantage.