Représentations de la RSO, capital marque et comportements des supporters

This article explores the social responsibility of soccer clubs from the point of view of their fans. Based on a survey of 670 fans and a structural equation model, it shows that their representations of social responsibility organized around social inclusion, education, donations, ethics, the envir...

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Auteurs principaux: Tanoh, Koutoua Uster, Marsac, Antoine, Lebrun, Anne-Marie
פורמט: Article ou chapitre numérique
שפה:Français
יצא לאור: 2025
גישה מקוונת:Accès Université d'Orléans et IFPM
Accès Université d'Orléans et IFPM
תיאור
סיכום:This article explores the social responsibility of soccer clubs from the point of view of their fans. Based on a survey of 670 fans and a structural equation model, it shows that their representations of social responsibility organized around social inclusion, education, donations, ethics, the environment, and the economy have a positive influence on clubs’ brand equity, the intention to buy tickets and merchandise, brand attachment, and positive word-of-mouth. The authors recommend aligning clubs’ CSR strategies with these expectations for competitive advantage.