La participation ordinaire

Consumers’ perception of ordinary participation. Towards a better understanding Consumers’ participation in the different phases of product or service production process is developing from ordinary to more creative forms. However, the literature has mainly focused on the latter, even though simple...

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Hlavní autoři: Benoit-Moreau, Florence, Bonnemaizon, Audrey, Cadenat, Sandrine
Médium: Article ou chapitre numérique
Jazyk:Français
Vydáno: 2013
On-line přístup:Accès Université d'Orléans et IFPM
Popis
Shrnutí:Consumers’ perception of ordinary participation. Towards a better understanding Consumers’ participation in the different phases of product or service production process is developing from ordinary to more creative forms. However, the literature has mainly focused on the latter, even though simple and non-creative participation is now widespread in our society. After defining the concept of “ordinary” participation, the present research investigates consumers’ perception of ordinary participation. The authors identify and discuss five participation schemes and derive theoretical and managerial implications.