Le rôle des lead users dans le processus d'innovation logicielle

The roles of lead users in the multi-actor innovation process: the software case We study the case of an innovation designed by two software companies, which combined their software to build a new kind of software platform. Those companies have had to implement this new platform for two customer...

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Bibliographic Details
Main Authors: Scheid, François, Charue-Duboc, Florence
Format: Article ou chapitre numérique
Language:Français
Published: 2011
Online Access:Accès Université d'Orléans et IFPM
Description
Summary:The roles of lead users in the multi-actor innovation process: the software case We study the case of an innovation designed by two software companies, which combined their software to build a new kind of software platform. Those companies have had to implement this new platform for two customers. We have undertaken a longitudinal study of those two implementation projects to analyse the role of the first customers. This leads us to define four kinds of roles to enrich the lead user notion.