France Télécom ou comment s'en débarrasser
Management value : a new challenge for management control Hypercompetition forces companies to continuously reduce prices of the products or services, and to improve their quality. The management of these two incompatible criteria defines the customer that Michel Montebello (2003) calls value custom...
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| Format: | Article ou chapitre numérique |
| Język: | Français |
| Wydane: |
2009
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| Dostęp online: | Accès Université d'Orléans et IFPM |