Sleilati, E., & Aubert, B. (2017). The Impact of ISO 9000 on Customer Perceived Value.
Čikaški stil citiranja (17. izdanje)Sleilati, Esther, i Benoît Aubert. The Impact of ISO 9000 on Customer Perceived Value. 2017.
MLA način citiranja (8. izdanje)Sleilati, Esther, i Benoît Aubert. The Impact of ISO 9000 on Customer Perceived Value. 2017.
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