The use of dashboards and performance management in public hospitals: the case of Togo

The aim of this article is to show the uses of scorecards in public hospital performance management in the context of a developing country, Togo. To do this, we conducted a qualitative exploratory study (directors and deputy directors) followed by a confirmatory statistical analysis of data collecte...

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Dettagli Bibliografici
Autori principali: Tankpe, Tanko Awoki, Hikkerova, Lubica, Sahut, Jean-Michel
Natura: Article ou chapitre numérique
Lingua:Français
Pubblicazione: 2024
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Accesso online:Accès Université d'Orléans et IFPM
Accès Université d'Orléans et IFPM

Accesso online

https://ezproxy.univ-orleans.fr/login?url=https://shs.cairn.info/revue-gestion-2000-2023-3-page-280?lang=en
https://ezproxy.univ-orleans.fr/login?url=https://doi.org/10.3917/g2000.403.0280