Complex engineering service systems : concepts and research
For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood. Taking a trans-disciplinary approach, Complex Engineering Service Systems cov...
Sábháilte in:
| Rannpháirtithe: | , , , , |
|---|---|
| Formáid: | Livre numérique |
| Teanga: | Anglais |
| Foilsithe / Cruthaithe: |
London :
Springer London
[20..].
Cham : Springer Nature |
| Eagrán: | 1st ed. 2011. |
| Sraith: | Decision Engineering
|
| Rochtain ar líne: | Accès sur la plateforme de l'éditeur Accès sur la plateforme Istex Accès Université d'Orléans Accès INSA CVL |
| Nóta: |
Archives Springer e-books (Licence nationale) Archives Springer e-books (Licence nationale) |
| Autres localisations: | Voir dans le Sudoc |
| Edition sous un autre format: | • Complex Engineering Service Systems, Texte imprimé, 9780857291882 • Complex Engineering Service Systems, Texte imprimé, 9780857291882 • Complex Engineering Service Systems, Texte imprimé, 9781447127000 • Complex Engineering Service Systems, Texte imprimé, 9780857291905 |
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| 020 | |a 9780857291899 | ||
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| 245 | 0 | 0 | |a Complex engineering service systems : |b concepts and research |c edited by Irene Ng, Glenn Parry, Peter Wild, Duncan McFarlane, Paul Tasker. |
| 250 | |a 1st ed. 2011. | ||
| 260 | |a London : |b Springer London. | ||
| 260 | |a Cham : |b Springer Nature, |c [20..]. | ||
| 490 | 0 | |a Decision Engineering |x 2197-6589 | |
| 500 | |a Archives Springer e-books (Licence nationale) | ||
| 500 | |a Archives Springer e-books (Licence nationale) | ||
| 505 | 1 | |a 1. Service Enterprise Transformation 2. Enterprise Imaging: Visualising the Scope and Dependencies of Complex Service Enterprises 3. Complexity Management 4. Towards Understanding the Value of the Client s Aspirations and Fears in Complex, Long-term Service Contracts 5. Redefining Organisational Capability for Value Co-creation in Complex Engineering Service Systems 6. Service Uncertainty and Cost for Product Service Systems (PSS) 7. Incentives and Contracting for Availability: Procuring Complex Performance (PCP) 8. Behaviour Transformation: An Examination of Relational Governance in Complex Engineering Service 9. A Framework for Service Information Requirements 10. Investigating the Role of Information on Service Strategies Using Discrete Event Simulation 11. A Blueprint for Engineering Service Definition 12. Contracting for Availability and Capability in the Defence Environment 13. Enabling Support Solutions in the Defence Environment 14. Modelling Techniques to Support the Adoption of Predictive Maintenance 15. Component Level Replacements: Estimating Remaining Useful Life 16. Scheduling Asset Maintenance and Technology Insertions 17. Simulation Based Process Design Methods for Maintenance Planning 18. Integrated Approach to Maintenance and Capability Enhancement 19. Mapping Platform Transformations 20. Service Thinking in Design of Complex Sustainment Solutions 21. Towards Integrative Modelling of Service Systems | |
| 506 | |a Accès en ligne pour les établissements français bénéficiaires des licences nationales | ||
| 506 | |a Accès soumis à abonnement pour tout autre établissement | ||
| 506 | |a Conditions particulières de réutilisation pour les bénéficiaires des licences nationales. https://www.licencesnationales.fr/springer-nature-ebooks-contrat-licence-ln-2017 | ||
| 520 | |a For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood. Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations that of material/equipment, information and people. Complex Engineering Service Systems is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system. Complex Engineering Service Systems aims to be the main source of knowledge for academics and professionals in the research and practice of contracting, managing, designing, leading, and delivering complex engineering service systems. The book takes a value-based approach to integrating equipment and human factors into a total service provision. In doing so, it aims to advance the field of service systems and engineering | ||
| 700 | 1 | |a Ng, Irene C. L. |4 pbd | |
| 700 | 1 | |a Parry, Glenn, |d 19..- |4 pbd | |
| 700 | 1 | |a Wild, Peter. |4 pbd | |
| 700 | 1 | |a McFarlane, Duncan. |4 pbd | |
| 700 | 1 | |a Tasker, Peter. |4 pbd | |
| 776 | 0 | |t Complex Engineering Service Systems |b Texte imprimé |z 9780857291882 | |
| 776 | 0 | |t Complex Engineering Service Systems |b Texte imprimé |z 9780857291882 | |
| 776 | 0 | |t Complex Engineering Service Systems |b Texte imprimé |z 9781447127000 | |
| 776 | 0 | |t Complex Engineering Service Systems |b Texte imprimé |z 9780857291905 | |
| 856 | 4 | |q PDF |u https://doi.org/10.1007/978-0-85729-189-9 |z Accès sur la plateforme de l'éditeur | |
| 856 | 4 | |u https://revue-sommaire.istex.fr/ark:/67375/8Q1-3LMD6272-H |z Accès sur la plateforme Istex | |
| 856 | 4 | |5 452349901:75061935X |u https://ezproxy.univ-orleans.fr/login?url=https://dx.doi.org/10.1007/978-0-85729-189-9 |z Accès Université d'Orléans | |
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