Design and control of workflow processes : business process management for the service industry

The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found withi...

Descrición completa

Gardado en:
Detalles Bibliográficos
Autor Principal: Reijers, Hajo A.
Formato: Livre numérique
Idioma:Anglais
Publicado: Berlin [etc.] : Springer [20..].
Cham : Springer Nature
Series:Lecture notes in computer science 2617
Sujets:
Acceso en liña:Accès sur la plateforme de l'éditeur
Accès sur la plateforme Istex
Accès Université d'Orléans
Accès INSA CVL
Nota: Archives Springer e-books (Licence nationale)
Archives Springer e-books (Licence nationale)
Autres localisations: Voir dans le Sudoc
Edition sous un autre format:• Design and control of workflow processes, business process management for the service industry, Hajo A. Reijers, Berlin, Springer, 2003, 1 vol. (XII-320 p.), Lecture notes in computer science, 3-540-01186-2
• Design and Control of Workflow Processes, Texte imprimé, 9783662206140
Table des matières:
  • Workflow Modeling
  • Workflow Design
  • Performance Evaluation of Workflows
  • Resource Allocation in Workflows
  • Heuristic Workflow Redesign
  • System and Practical Experience
  • Conclusion.