Advances in Speech Recognition : Mobile Environments, Call Centers and Clinics
Advances in Speech Recognition provides a forum for today s speech technology industry leaders drawn from private enterprise and from academic institutions all over the world to discuss the challenges, advances and aspirations of voice technology, which has become part of the working machinery of ev...
Salvato in:
| Autore principale: | |
|---|---|
| Natura: | Livre numérique |
| Lingua: | Anglais |
| Pubblicazione: |
Boston, MA :
Springer US : Imprint: Springer
[20..].
Cham : Springer Nature |
| Accesso online: | Accès sur la plateforme de l'éditeur Accès sur la plateforme Istex Accès Université d'Orléans Accès INSA CVL |
| Nota: |
Archives Springer e-books (Licence nationale) Archives Springer e-books (Licence nationale) |
| Autres localisations: | Voir dans le Sudoc |
| Edition sous un autre format: | • Advances in Speech Recognition, Texte imprimé, 9781441959508 |
Sommario:
- Mobile Environments Life on-the-Go : The Role of Speech Technology in Mobile Applications Striking a Healthy Balance : Speech Technology in the Mobile Ecosystem Why Tap When You Can Talk? : Designing Multimodal Interfaces for Mobile Devices that Are Effective, Adaptive and Satisfying to the User Your Word is my Command : Google Search by Voice: A Case Study Well Adjusted : Using Robust and Flexible Speech Recognition Capabilities in Clean to Noisy Mobile Environments Call Centers It s the Best of All Possible Worlds : Leveraging Multimodality to Improve Call Center Productivity How am I Doing? : A New Framework to Effectively Measure the Performance of Automated Customer Care Contact Centers Great Expectations : Making use of Callers Experiences from Everyday Life to Design a Satisfying Speech-only Interface for the Call Center For Heaven s Sake, Gimme a Live Person! Designing Emotion-Detection Customer Care Voice Applications in Automated Call Centers The Truth is Out There : Using Advanced Speech Analytics to Learn Why Customers Call Help-line Desks and How Effectively They Are Being Served by the Call Center Agent Clinics Dr. Multi-Task : Using Speech to Build Up Electronic Medical Records While Caring for Patients Hands Free : Adapting the Task Technology-Fit Model and Smart Data to Validate End-User Acceptance of the Voice Activated Medical Tracking Application (VAMTA) in the United States Military You re as Sick as You Sound : Using Computational Approaches for Modeling Speaker State to Gauge Illness and Recovery Cry Baby : Using Spectrographic Analysis to Assess Neonatal Health Status from an Infant s Cry