Style de citation APA (7e éd.)

Betz, C. T. Architecture and Patterns for IT: Service management, resource planning, and governance. Elsevier Science & Technology Books.

Style de citation Chicago (17e éd.)

Betz, Charles T. Architecture and Patterns for IT: Service Management, Resource Planning, and Governance. San Diego, CA, USA: Elsevier Science & Technology Books.

Style de citation MLA (8e éd.)

Betz, Charles T. Architecture and Patterns for IT: Service Management, Resource Planning, and Governance. Elsevier Science & Technology Books.