(2014). Summary: What the Customer Wants You to Know : Review and Analysis of Charan's Book. Business Book Summaries.
Chicago-viite (17. p.)Summary: What the Customer Wants You to Know : Review and Analysis of Charan's Book. Bruxelles: Business Book Summaries, 2014.
MLA-viite (8. p.)Summary: What the Customer Wants You to Know : Review and Analysis of Charan's Book. Business Book Summaries, 2014.
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