(2013). Summary: Customer Mania : Review and Analysis of Blanchard, Ballard and Finch's Book. Business Book Summaries.
Chicagoスタイル(17版)引用形式Summary: Customer Mania : Review and Analysis of Blanchard, Ballard and Finch's Book. Bruxelles: Business Book Summaries, 2013.
MLA(8版)引用形式Summary: Customer Mania : Review and Analysis of Blanchard, Ballard and Finch's Book. Business Book Summaries, 2013.
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